Ozen Digital

Engage prospective customers across live chat, calls, and messaging — uncover what they need, recommend the right package, and close the sale.

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About the role

As a Digital Sales Associate at Ozen, you will be the front line of our consumer growth. You will engage prospective individual customers through digital channels (live chat, inbound calls, outbound follow-ups, and email/social direct messaging) to understand their needs, introduce our solutions, overcome hesitations, and close sales.

What you will do

  • Direct Customer Engagement: Guide prospective individual buyers from initial interest to purchase across digital touchpoints (phone, live chat, video consultations, and messaging).
  • Consultative Selling: Ask targeted discovery questions to uncover customer pain points and recommend the right digital package or plan.
  • Pipeline & Follow-Up: Manage inbound leads and run targeted follow-up cadences to re-engage warm prospects who abandoned checkouts or requested more info.
  • Objection Handling: Confidently address common consumer hesitations regarding pricing, onboarding, and value propositions.

What we are looking for

  • Digital Fluency: Comfortable using live chat software, video calling platforms, and basic sales enablement software.
  • Communication Skills: Exceptional verbal and written communication skills with the ability to explain technical or digital concepts in plain, persuasive language.
  • Drive & Resilience: Motivated by targets, quota achievement, and commission-driven compensation.
  • Empathy & Active Listening: Natural ability to build immediate rapport with diverse individual customers.

Submit your application

No tedious ten-page forms or keyword scanners. Tell us about your sales experience and where we can find you.

Prefer email? Send your resume to careers@ozendigital.co.

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